Activate the passive voice on the web
Simple sentences — subject, verb, object — are easiest to read, online or off.
That’s why Jan H. Spyridakis, professor of Human Centered Design & Engineering at the University of Washington, suggests that you:
Tight web copy
How to get the hyperbole out of your web page
Improve your fact-to-fluff ratio
Readers are busy. Fluff takes space. Space takes time. So let’s cut the fluff and get on with it.
To cut the fluff, aim for a fact-to-fluff ratio of at least 1:1.… Read the full article