Feb. 4, 2012

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News flash: You’re not a news bureau

Your job is to change behavior, not to report news

Track outputs, outtakes and outcomes

Tips for measuring communication success

Good PR measurement doesn’t just track ad value equivalencies. Instead, it links your efforts to the organization’s key performance indicators, or KPIs.

So track outputs, outtakes and outcomes, says Shonali Burke, ABC, principle of …

Perform communication triage

Allocate your efforts based on the benefit to the organization

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Purina Cat Chow offers a case study on bringing home the bottom line